Ford

Norris Ford

901 Merritt Blvd.
Directions Baltimore, MD 21222

  • Sales: (888) 205-0310
  • Service: (877) 983-0999
  • Parts: (877) 978-3452

About Norris Ford


The original Norris Ford, pictured above, was founded in 1917 by Mr. George R. Norris. The building is currently the Pinland Bowling center on Dundalk Avenue. If you look closely, you can see the gas pumps outside the front door in this old photo.

 

Mr. George Norris (1891-1960) maintained his business and home in Dundalk. His initial investment in Norris Ford came from hauling supplies during World War I. Mr. Norris traveled to Detroit to meet with Henry Ford in person in order to acquire the Ford franchise. In his later years, he was an avid sportsman, as pictured above.


Norris Ford's second location was on the corner of Dundalk Avenue and Willow Spring Road until 1966. This location is now a McDonald's.


Ground breaking for the current location was in 1965. Pictured are Norris Cook (VP), Blair Haney (used car manager), Ellsworth Decourse (builder), Landy Cook (president), Dave Sides (general manager) and Smith (builder).


Landy Cook, son-in-law of George Norris, during the Grand Opening of Norris Ford's current location in 1966. The land was formerly the Merritt Hydrangea Farm, where Merritt Blvd gets its name. The location was a success as it was next to the soon to be built Baltimore Beltway.


Norris Ford in greater Baltimore is proud to serve Glen Burnie, Owings Mills and Annapolis with quality Ford vehicles. With the latest models like the Explorer, Fusion, F-150, Escape, Fiesta, Focus and Mustang,, we carry vehicle to fit everyone's need. Come over and visit us at 901 Merritt Blvd and test drive a new Ford or used car. Our cutomers leave our dealership 100% satisfied with our excellent customer service and our friendly salespeople.

We carry a variety of used cars for you to choose from, all of which have gone through our detailed quality insepction before made available on the lot. We offer financing services so you can get into the new Ford or used car you want without a problem.

We at Norris Ford are not just your greater Baltimore Ford dealership, we have a full service repair and body shop so you can get the best care for your new Ford or used car. Whether you need Ford auto repair, scheduled service maintenance or Ford auto parts, we are ready to be your first and only choice for quality work on your car.

Stop by our showroom and see the latest additions to our Baltimore area Ford dealership or give us call today!

Hear What Our Customers Have to Say

"8/29/13"


don't give out 5 stars easily but I must say I have never been happier with this dealership. I have purchased 5 vehicles in 12 years since I love fast, powerful and rare appearance vehicles. I walked into Norris Ford and walked out with a Country Swag of a truck. Angelo, Stan and William (Business Manager) had to be the epitome of professionalism, honesty and integrity. You will never met a sales team like this anywhere else. Angelo was straight forward, knew everything I was looking for and went out of his way losing other potential customers just to make sure I looked at every truck I wanted. He was patient, calm and truly comical person. Stan helped me sign all my stuff and want to talk about a guy who knows his technology. Stan took himself off the sales floor for over an hour knowing it wasn't his sale and wouldn't being getting a commission but still gave me a one on one tutorial of the SYNC. William, last but not least. William is a old school business manager who has mastered the principles of customer service. William doesn't push you into a car like most dealerships, he keeps it real and makes sure your happy even if the dealership has to lose your business. You can't find that type of customer service like you do with these guys. Although I didn't not have transactions with other sales staff I can say this you will never find a group of happy co-workers. Everyone works as a team and it's like having a team fighting in your corner and not just one person. KUDOS TO NORRIS FORD .... You made my dream truck come true today and will never forget you efforts today. You guys rock!!!!!!!!!

Mark-Anthony Phillips,Dundalk, MD

"9/2/13"

Bruce Skrenczuk took us through the whole process in a very friendly and profesional manner. Two days later, and a little over 100 miles, I thought I was going to have to bring my Ford Fiesta back to have it checked out, because I left the dealership with a full tank of gas, and the needle didn't move from the full mark until 105 miles. Don't know what kind of mileage I will get, but it sure looks promising. Many years ago, after my company closed (Armco Steel), they sent us to a seminar on how to look for employment. One of the hints was to look at the employees of the company to establish if they were smiling, or had unhappy faces. This would tell you how they liked the company they worked for. Every person that I met, during the buying process at Norris Ford, had a friendly smile. I almost wish I was looking for employment!


Bill Johnson,Baltimore, MD

"09/01/13"

While emailing multiple dealers in a geographic swath from southern Virginia up to New Jersey, I dealt with Angelo Molinaro via email for a few  weeks, discussing my search for a very specific Mustang: 2014, black V6 Premium, Automatic, Saddle, 201a, Comfort Pack and the tough to find Performance Pack. Angelo performed dealer inventory searches and came up with the same results I had produced in national searches using cars.com and Ford's inventory search function: the car I was looking for had not been produced, so it would have to be custom-ordered, or I would need to compromise. When Angelo presented a price that was extremely competitive, I was glad to choose Norris over the other 2 dealers in the running for a custom factory order. Norris had won on price, but almost as importantly, they won on character. Angelo had an unusually sincere approach that was unstained by even the slightest salesman sliminess. When I found out my car's factory build date, I emailed Angelo a few extra requests, namely that I didn't want front bumper license plate bracket holes drilled or a dealer-ad sticker applied. No problem. When I pulled up about an hour before closing time to finally drive the new car home, it had been waxed to a blinding sheen. There were some tough dirt smudges from the dealer's detailer on the steering wheel, and it looks like they failed to buff out a large spot of wax on the hood, but I can live with that. Everything went smoothly, and now I'm enjoying a great car knowing I paid an unusually low price, and to top it all off, I enjoyed meeting the guy who sold me the car. The bottom line: the Norris rear plate bracket is still on there for the time being. Can't recommend Norris more highly.

Rob,Reston, VA

"8/30/13"

As always, when my car needs any kind of service I call Norris Ford and ask for Chuck Burke in service. He's always friendly and polite. He's very knowledgeable. He informs me of the cost or gives an estimate and looks up my warranty information to see if anything may be covered, as it was with the 08/19/2013 visit. It's always a pleasure doing business with Chuck!

I choose to use Norris Ford service because I trust them to work on my car. I bought the car from Bob Davidson Ford and regularly get service coupons and emails from them to bring my car in for service, which generally works as a reminder for me to call Norris to set up an appointment to have work done. Trust is a hard thing to come by these days -- so if I trust someone or in this case a car dealer I'll use them for all my service needs, as I do with Norris Ford. It's a little out of my way, but worth the few extra miles to go to!

Sincerely,

Joyce A. Jordan

""

Love the car & love the dealership. Had a very bad experience with Sloan Ford in Exton, PA. Will definitely buy from Norris again & again & again.
Thanks Norris Ford!

Patricia Thompson Coatesville, PA

""

Sales experience was excellent, and everyone I dealt with were just nice people!

James Fagan Middle River, MD

""

The gentleman we dealt with at Norris Ford was very nice. I had a concern right after we purchased the car - we had taken the vehicle up 95 a ways in the rain and we heard what we thought was wind noise in the vehicle. He took my call, helped me, gave me advice and we hung up. He then checked with someone else about the issue and called me back. I felt like he really wanted me to be happy even after we purchased the vehicle. I also felt like he was genuinely concerned about the issue and went the extra steps to make sure. In the end, the issue resolved itself and there was not a problem. The next time we took that same trip there was no wind noise so we concluded it was because it was a very windy night with heavy rain and the noise perhaps was from the tires against the wet roads. I will definitely return to Norris Ford for future vehicle purchases and would recommend Norris Ford to friends and family.

Mark Noethen Baltimore, MD

""

Larry was friendly and knowledgeable. The whole process was fairly quick and easy. I'm definitely satisfied with my overall experience

Sandra Bickel Middle River, MD

""

The service tecs at the front were first class. So were the cashiers. I didn't meet the mechanic, but the work on my vehicle was outstanding. I have purchased both a new and used unit from Norris Ford this year and have been very satisfied with the entire process.

Mike Bonomolo Kingsville, MD

Contact

Norris Ford

901 Merritt Blvd.
Directions Baltimore, MD 21222

  • Sales: (888) 205-0310
  • Service: (877) 983-0999
  • Parts: (877) 978-3452

Showroom Hours

  • Monday 9:00am-9:00pm
  • Tuesday 9:00am-9:00pm
  • Wednesday 9:00am-9:00pm
  • Thursday 9:00am-9:00pm
  • Friday 9:00am-9:00pm
  • Saturday 9:00am-5:00pm
  • Sunday Closed
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