Love the car & love the dealership. Had a very bad experience with Sloan Ford in Exton, PA. Will definitely buy from Norris again & again & again.
Thanks Norris Ford!
Patricia Thompson Coatesville, PA,
Sales experience was excellent, and everyone I dealt with were just nice people!
James Fagan Middle River, MD,
The gentleman we dealt with at Norris Ford was very nice. I had a concern right
after we purchased the car - we had taken the vehicle up 95 a ways in the rain
and we heard what we thought was wind noise in the vehicle. He took my call,
helped me, gave me advice and we hung up. He then checked with someone else
about the issue and called me back. I felt like he really wanted me to be happy
even after we purchased the vehicle. I also felt like he was genuinely concerned
about the issue and went the extra steps to make sure. In the end, the issue
resolved itself and there was not a problem. The next time we took that same
trip there was no wind noise so we concluded it was because it was a very windy
night with heavy rain and the noise perhaps was from the tires against the wet
roads. I will definitely return to Norris Ford for future vehicle purchases and
would recommend Norris Ford to friends and family.
Mark Noethen Baltimore, MD,
Larry was friendly and knowledgeable. The whole process was fairly quick and easy.
I'm definitely satisfied with my overall experience
Sandra Bickel Middle River, MD,
The service tecs at the front were first class. So were the cashiers. I didn't
meet the mechanic, but the work on my vehicle was outstanding. I have purchased
both a new and used unit from Norris Ford this year and have been very satisfied
with the entire process.
Mike Bonomolo Kingsville, MD,
